Join us on 21 May when Angus Farr will be asking ‘What do clients (really) want?’
We often think about client relationships and selling as being removed from our day-to-day technical work and something that ‘other people’ in our firms are responsible for. However, as emerging leaders, we are very visible to clients, and some expect us to be proactive which may present the chance to cross-sell additional services. We’ll also briefly look at client categorisation and the opportunity this gives us to develop our portfolios.
Angus is an accountant, trainer and conference speaker who works with finance professionals developing those all-important soft skills that often determine business success more than hard technical knowledge alone.
Angus Farr
